Micah Vono is an Information Designer, Knowledge Base Manager, and all-around ideas guy for the IT department of a Fortune 500 corporation. He has designed a number of user-centered global web solutions, including IT training sites, a collaborative support knowledge base, and an internal chief executive blog. He also serves as a member of the company's Knowledge Management Council.
Micah has been an active participant in the web design community, a freelance designer, and an advocate for Web standards since 1996. He is currently focused on how to leverage Web 2.0 technologies (such as blogs, wikis, RSS feeds, forums, advanced CMS, etc.) to maximize collaboration, communication, and productivity in business.
He recently led an initiative that enabled IT Service Desk agents to work from home, and likes to talk about Telework with whomever will listen.
02/17/10 - HDI MN Chapter
Topic: "Making telework work."
02/03/09 - Northwest Chapter of AITP
Topic: "Web 2.0 and Knowledge Management."
Email: micahvono@gmail.com
Twitter: @micahvono